About Zoe 365

A little more about me

I’m a global technology and business leader focused on helping enterprise organisations transform how work gets done by combining human expertise and cutting-edge technology platforms with AI, copilots, and intelligent agents. My passion is enabling organisations to shift from traditional digital workplace models to AI‑native operating models that drive innovation, connected experiences and a step‑change in productivity.

As Global Digital Workplace Services Consult Leader at Kyndryl, I set the strategy, portfolio direction, and talent model for a worldwide consulting practice—owning market strategy, financial performance, workforce strategy, delivery methodology, and C‑suite engagement. I’m accountable for building differentiating capabilities, shaping long‑term practice growth, and defining how automation, tools, and reusable assets elevate client outcomes.

My background spans nearly 20 years in the digital workplace and enterprise transformation space. Previously, I held global executive roles at Accenture and Avanade, establishing the global Microsoft 365 Copilot and AI transformation business, defining global go‑to‑market strategies, leading client discussions and ultimately winning Microsoft’s Copilot Partner of the Year in the first year. I’ve driven significant global sales impact, partnered closely with Microsoft engineering and executive teams, and helped shape the industry narrative around AI in the workplace.

Community is a huge part of my life. I went to my first SharePoint Saturday in London as an attendee, was inspired by the speakers I saw there, and had my own first session accepted at the same event a couple of years later, in 2019. Since then I've spoken at events across the UK, Europe and the US, both in person and online. I've been part of the organising team for Scottish Summit, volunteered as a track lead for South Coast Summit, and moderated sessions for many more. I'm proud to be a Microsoft Regional Director and a 6-time Microsoft MVP, primarily because it has allowed me to extend my reach across the community, building a global network of peers who I am proud to call friends, and gives me the opportunity to actively support and mentor others who are getting started on their community journey.

I'm big on diversity and inclusion, and get particularly passionate (read: shouty!) about accessibility and about women in tech. I've worked in tech for over 20 years, and it's still common for me to be the only woman in the room. That's exactly why I mentor both inside and outside of work, and why I put so much energy into helping new speakers find their voice. If you'd like to get started with community speaking, my New speaker series is a great place to begin.

Outside of work, I love music, travelling the world to attend festivals and events; I'm an avid reader of science fiction and fantasy, and I love cooking, especially on the barbecue. Most of all, I love people: spending time with friends and family, and making new friends, which is one of the very best things about the Microsoft tech community.